Hi Sara,
Enhancements nothing to do with standard functionality. No need to change Launchpads. These are customer specific enhancements we have made with the help of ABAPer.
For example when you create a template for Terminate Account and when you try to add the system in the request, you will see all the systems included in PROV scenario there.
Our requirement is that - Terminate Account template for ECC should show only ECC system.
Our ABAPer did some enhancement for this requirement.
Our templates are like if you select ECC template for New Account or Change Account or Terminate Account or Unlock Account or Super User Access....only ECC systems or ECC roles or ECC Business process and Subprocess will be shown to the requester. So these kind of enhancements we have done for our customer requirement.
Regards,
Madhu.