Hi IdM Experts,
I have a problem with the new IdM's SAP LogonHelp.
The Tool was implemented as documentation available on SAP website, but when I input the user's login and click to go to the next screen, on LogonHelp I receive the follow message:
"Could Not Connect to the IDM Server"
I check all connection between Client and Server and the Client can reach sucessfully the IdM Server on HTTPS port.
I install a Network Sniffer on my Server and I can see the packeds flowing well.
Below the TraceFile..
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<?xml version="1.0" encoding="utf-8"?>
<?xml-stylesheet type="text/xsl" href="sectrace.xsl"?>
<LogFile>
<logentry><app>LogonUI</app><mod>CSapLowProvider::CSapLowProvider()</mod><sid>2</sid><pid>1052</pid><tid>2964</tid><time>20130910111359.813</time><lvl>3</lvl><msg> InitGlobalConfig</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowProvider::CSapLowProvider()</mod><sid>2</sid><pid>1052</pid><tid>2964</tid><time>20130910111359.813</time><lvl>3</lvl><msg> new CResourceHandler()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowProvider::CSapLowProvider()</mod><sid>2</sid><pid>1052</pid><tid>2964</tid><time>20130910111359.813</time><lvl>3</lvl><msg> SetResourceInstance()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowProvider::CSapLowProvider()</mod><sid>2</sid><pid>1052</pid><tid>2964</tid><time>20130910111359.813</time><lvl>3</lvl><msg> InitResourceString()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCredential::~CSapLowCredential()</mod><sid>2</sid><pid>1052</pid><tid>2964</tid><time>20130910111407.601</time><lvl>3</lvl><msg> delete m_pRegAccess</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCredential::~CSapLowCredential()</mod><sid>2</sid><pid>1052</pid><tid>2964</tid><time>20130910111407.601</time><lvl>3</lvl><msg> delete m_pResourceHandler</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowProvider::CSapLowProvider()</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111407.867</time><lvl>3</lvl><msg> InitGlobalConfig</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowProvider::CSapLowProvider()</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111407.867</time><lvl>3</lvl><msg> new CResourceHandler()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowProvider::CSapLowProvider()</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111407.867</time><lvl>3</lvl><msg> SetResourceInstance()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowProvider::CSapLowProvider()</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111407.867</time><lvl>3</lvl><msg> InitResourceString()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowProvider::SetUsageScenario</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111408.038</time><lvl>3</lvl><msg> EnumerateProviders()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowProvider::SetUsageScenario</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111408.038</time><lvl>3</lvl><msg> SetUsageScenario()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmProv::SetUsageScenario</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111408.038</time><lvl>3</lvl><msg> EnumerateCredentialWorkflow(TRUE)</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::CSapLowCrpIdmCred</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111408.038</time><lvl>3</lvl><msg> InitGlobalConfig()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::SetRegAccess</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111408.038</time><lvl>3</lvl><msg> GetNumberOfQuestionPerPage()=3</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::SetRegAccess</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111408.038</time><lvl>3</lvl><msg> GetSapLowIdmServerUrl()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowProvider::UnAdvise</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111408.069</time><lvl>3</lvl><msg> EnumerateCredentials()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCredential::SetCredential()</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111408.069</time><lvl>3</lvl><msg> m_pWorkFlow->Advise()</msg></logentry><logentry><app>LogonUI</app><mod>SetInitialize</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111408.069</time><lvl>3</lvl><msg> SetScreen_EnterUsername()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCredential::SetSelected</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111409.676</time><lvl>3</lvl><msg> m_pWorkFlow->Start()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Start</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111409.676</time><lvl>3</lvl><msg> CreateThread(&Workflow)</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCredential::SetSelected</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111409.676</time><lvl>3</lvl><msg> WaitForWorkFlow()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Workflow</mod><sid>1</sid><pid>1876</pid><tid>844</tid><time>20130910111409.676</time><lvl>3</lvl><msg> Process_StartLogonHelp()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Process_StartLogonHelp</mod><sid>1</sid><pid>1876</pid><tid>844</tid><time>20130910111409.676</time><lvl>3</lvl><msg> SetScreen_EnterUsername()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Process_StartLogonHelp</mod><sid>1</sid><pid>1876</pid><tid>844</tid><time>20130910111412.110</time><lvl>3</lvl><msg> GetQuestionList()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::GetQuestionList</mod><sid>1</sid><pid>1876</pid><tid>844</tid><time>20130910111412.110</time><lvl>3</lvl><msg> P– </msg></logentry><logentry><app>LogonUI</app><mod>CWinHttpHelper::SendRequest</mod><sid>1</sid><pid>1876</pid><tid>844</tid><time>20130910111427.179</time><lvl>1</lvl><msg> Error 12175 has occurred.
</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::GetQuestionList</mod><sid>1</sid><pid>1876</pid><tid>844</tid><time>20130910111427.179</time><lvl>3</lvl><msg> The retrieving of the sequrity questions for user 'glima' returned empty response or the execution of one of the methods - CWinHttpHelper::SendRequest or CLowCommon::ConvertAsciiToUnicode returned error.</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Process_StartLogonHelp</mod><sid>1</sid><pid>1876</pid><tid>844</tid><time>20130910111427.179</time><lvl>3</lvl><msg> GetQuestionList() = S_FALSE</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Workflow</mod><sid>1</sid><pid>1876</pid><tid>844</tid><time>20130910111427.179</time><lvl>3</lvl><msg> Process_StartLogonHelp()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Process_StartLogonHelp</mod><sid>1</sid><pid>1876</pid><tid>844</tid><time>20130910111427.179</time><lvl>3</lvl><msg> SetScreen_EnterUsername()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCredential::SetDeselected</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111429.317</time><lvl>3</lvl><msg> m_pWorkFlow->Stop()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Stop</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111429.317</time><lvl>3</lvl><msg> m_pCallback->CB_ReleaseGUI()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Stop</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111429.317</time><lvl>3</lvl><msg> WaitForSingleObject()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Workflow</mod><sid>1</sid><pid>1876</pid><tid>844</tid><time>20130910111429.317</time><lvl>3</lvl><msg> SetEvent()</msg></logentry><logentry><app>LogonUI</app><mod>CSapLowCrpIdmCred::Stop</mod><sid>1</sid><pid>1876</pid><tid>720</tid><time>20130910111429.317</time><lvl>3</lvl><msg> CloseHandle(m_hExitEvent)</msg></logentry></LogFile>
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Has anyone sucessfully implemented this New LogonHelp tool?
Thanks...